Refund policy

All of our products are backed with a 100% customer satisfaction guarantee. Since 1988 we have worked hard to provide our valued customers with the best wild and organic products the great Northwest has to offer. We are confident our customers will be truly delighted with the products they receive from us. If for some reason you are not completely satisfied, please contact us immediately to request a replacement or refund.

Please email us at thebear@nwwildfoods.com or call 866-945-3232 if you are unhappy with your purchase.

Late or Missing Refunds
If you haven’t received a refund yet, first check your bank or credit card account again. It may take some time before your refund is officially posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at thebear@nwwildfoods.com.